Eric Ellis

Motivated tech professional and problem solver with a background in IT and data. Experience with analytical thinking, frontend and backend software development, strong team and excellent communication skills.

Previous Projects

NoteTaker
Note Taker

Easy to use note taking app that stores your notes in a server and allows you to add and edit.

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SubscriptionTracker
Subscription Tracker

Track the payment and recurrence information of the subscriptions in your life.

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TriviaTrainer
Trivia Trainer

Play against a random opponents in various pub trivia categories at different difficulty levels.

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Work Experience

Wilmington Health, PLLC

2019-Current, Senior IT Support
  • Because of highest service and production metrics, was promoted to senior role within first year.
  • Successfully facilitated many company services including Active Directory, DNS, PC Imaging, Printing and Scanning.
  • Effectively planned and implemented projects including site moves, and software and hardware planning, upgrading, and implementation.

Best Buy

2018-2020, Geek Squad Agent
  • Achieved highest sales and productivity numbers with highest levesl of customer feedback in our stores precinct.
  • Worked with MacOS, Windows, iOS, Android, Printers and Scanners, iOT, Entertainment Systems, etc.
  • Investigated and busted a customer who had a fraudulent business returning merchandise for refunds, this saved the company over $100,000 in lost revenue.

Major Miners, LLC

2016-2018, Part-Owner and Head of Hardware
  • Effectively designed and built crypto-currency mining systems, including sourcing parts, repairing, and software implementation.
  • Succeeded with hardware and software troubleshooting and setup network remote access capabilities.
  • Implemented data mining technologies to effectively mine most profitable currencies.

National General Insurance

2014-2016, Senior Claims Adjuster
  • Strong work ethic and claims metrics led to promotion within first 6 months.
  • Jack of all trades in auto-claims department, Total-Loss, Property, Liability, and Bodily Injury.
  • Effectively managed claims relating to disasters that hit Texas and Louisiana territories.

Duncanville Independent School District

2012-2014, 8th Grade Mathematics Teacher
  • My school achieved highest Math test scores in our district while I was there.
  • Successfully implemented cooperative learning environment with the District's exhisting curriculum.
  • Effectively worked with students who had disabilities to bring them up to current grade level achievement.

Developer Skills

Front End

  • HTML
  • CSS
  • JS
  • React
  • Tailwinds
  • Bootstrap

Back End

  • APIs
  • NodeJS
  • Express
  • MySQL
  • Firebase
  • MongoDB

Other Skills

  • Communication Skills, including Public Speaking
  • Critical Thinking
  • Mathematics with concentation in Statistics
  • Data Analytics
  • Presentation Skills
  • Microsoft Excel
  • Data Visualization
  • Attention to Detail
  • Ability to QA and troubleshoot data
  • Ability to set and meet deadlines
  • Ability to work in high-pressure situations
  • Technical writing skills
  • Windows 10/7, Server 2019/2016/2012/2008
  • MAC OS, iOS
  • Android OS
  • Print servers, printing, scanning, network mapping
  • IP scopes, Static and Dynamic Mapping
  • Cloud and Local PC Imaging/ReImaging
  • Data Recovery
  • BioMedical Device Setup and Networking
  • Hardware Troubleshooting and Repair
  • Active Directory Groups and Mapping
  • Microsoft Exchange Management
  • Microsoft Office Apps and License Management